(What follows is not indented to glorify the GM & Chrysler management or position them as innocent scapegoats.)
Pardon me if I sound like an extreme capitalist when I write this, but the recent developments in GM and Chrysler make me doubt the accuracy of judgment and opinions being raised in media, Government circles and by people in general.
The question that vexes me is that while passing a judgment on the inefficient, operations of GM and Chrysler, “is it accurate to look at the management of these two corporations in isolation from the larger work force engaged in the assembly line operations?”
1. “Isn’t manufacturing good quality cars as much a responsibility (if not more) of the assembly line staff, as it is of the senior management?”
2. “Did the assembly-line staff not observe that their company is not innovating?”
3. “Did they not realize that if they themselves were to buy a car or recommend one to a friend– they would rather look at something other than the GM or Chrysler?”
4. “Being insiders – did they not realize that their company was perhaps not headed anywhere?”
If all this did occur to them - then what did they do about it to correct it?
If it did not occur to them or they did not do anything about it, then to me – they are as much responsible for the downfall of their company as their boards are made to look, in popular media.
I believe that every employee, no matter what lever s/he is engaged in a corporation, has the responsibility towards himself and towards the company to ask – “how are we doing?” “Why so?” “How can we improve?” “What are we doing to improve ourselves?” “Why or why not?” And most importantly “what role can ‘I’ play in making things better?”
I am also reminded of something that my friend Prem Narayan once told me about the what “NR Narayanamurthy”, the then chairman of (Infosys technologies), once said in response to what an interviewer asked him. The interviewer asked Mr. Murthy “how did Infosys hire the best talent?” to this Mr. Murthy replied by saying, “We try and look for people who have dreams for themselves. If a person has a dream for himself, he can only do very well for the organization that he works with.”
From whatever little that I gather from the media reports - the GM & Chrysler workforce dis not seem have that personal dream that could activate them to achieve more!
I do not know if this is the capitalistic way of looking at things but to me commerce has a lot to do with meritocracy and hard work. If we are not good enough to do something and we are not even trying to better ourselves – we do not earn the right to flourish.
I also see a parallel between this principle of meritocracy and theory or natural selection. Only the best have a right to live and grow. That is the way nature operates and we cannot pass a judgment when this principle manifests itself in business & commerce.
To me the GM & Chrysler episode demonstrates how public opinion is based on emotion rather clarity of thought. Just because the GM and Chrysler workers are much larger in number does not mean that they have a right to be incompetent. The taxpayer’s money is earned from hard work and it should ideally be invested in ventures and projects that are based on merit and hard work.
Showing posts with label Detroit. Show all posts
Showing posts with label Detroit. Show all posts
Sunday, May 03, 2009
Assembly-line is innocent; board is evil?
Posted by
Saurabh Sharma
at
Sunday, May 03, 2009
133
comments
Labels: Automotive Crisis an Alternative View, Automotive Task Force, Bankruptcy, Chrysler, Detroit, FIAT, GM, Rick Wagoner, Robert Nardelli, UAW, United Auto Works, US Automotive Crisis
Subscribe to:
Posts (Atom)