Tuesday, April 28, 2009

Two World’s Collided_2

(Continued from last Post – Two World’s Collided)
As we mingle in these two worlds parallely – it is interesting to note how protocols & conventions from the physical world are being selectively carried forward into the online world. Here is how:

1. Space: In the physical world we prefer to keep our belongings with us – so either at home / office, or where we are. The only thing we do not mind stashing out of home (given that we feel that it is safer or wiser to keep it there) is our money. It sits very conveniently in banks and we almost never complain about it not being safe.
However when it comes to storing our information/data online – we are still very cautious. Observe how individual users still prefer to keep their information on personal external hard disks that are owned by them and usually kept at home. In a country with seamless Internet connectivity, this is definitely not the most efficient way to access information – however it is still preferred over the more accessible online storage.

2. Time: It is very strange to ring friend’s door bell at 12 midnight or call him or her at 1 am, but it is perfectly Ok to chat on an instant messenger though the night.
It is strange to buy things in the market after 10 – but it is perfectly ok to shop for cosmetics or gifts online 2 am in the morning!


3. Expression of emotion & thought: More often than not, most of us are much more expressive in the digital world than in the physical world. It is very strange to flirt with a married man in the office but it is Ok to get intimate & talk about anything with him in a chat room.
Perhaps because of the fact that the online world offers an opportunity for us to be able to say things and not bear the consequences as directly as it is in physical world. (“we are less shy, when we do not need to look in the eye..”)

4. Social Protocols: While the convention for greeting in the physical world is all about reciprocity, we are very comfortable not reciprocating similarly in the online space. Leaving a friend alone at a bar table, without telling him is considered odd, not replying to something that your colleague is asking you across the cubicle wall is considered rude – however it is common to leave an instant messenger chat without intimating others, it is common not write a thank you mail to someone for the help that was received from him through email.

5. Attention to detail: It is ok to have a letter or email or text message without worrying about the grammar, capitals and even spellings – but it definitely is not a good idea for a hand written document or any a typed document that would be printed!

What I have outlined here, are just some of the many protocols that we have subconsciously consented to follow or ignore.
On the surface I am left curious wondering why on some occasions we choose to follow the protocols and ignore them on other occasions?
However what challenge me even more are some fundamental questions that this user behaviour raises

1. Semi Anonymity:
As the digital world expands to acquire a role bigger than that of the physical world of today (Read more about Digital World Upstaging the Physical World, in the Feb 2007 post: ‘No Lungs to invest in eco stocks!’) no one would perhaps really know our true identity – what would be the meaning of privacy then?

2. Space:
What would be the meaning of ownership when things would no longer have to be physically located near their owner?

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